Welcome!

There is such a pressure in writing the first blog for our website!  What do I say?  How long should it be?  Should I be official or casual?  Where is the best place to start?  That’s when I got my answer.  The best place to start is with the beginning of Silas’s septic career.

When he first got into the business I thought it was going to be a temporary solution.  Being a real estate agent in a down market led him to pursue other job options.  He knew someone in the septic biz and started working it.  I really hoped it would be short term.  What wife wants to admit that her husband works in the industry of poo?

                                                      

Silas found that he was good at his new job.  He got the training he needed, took the necessary classes, became certified, and got the opportunity to open his own septic business with his brother, Stephen.  So much for temporary.  🙂   I embraced that this is what Silas wants to be doing right now.  My commitment to him and Clear Septic is not only in words but in action as I have taken a key position in the company.  I try not to think about the sludge my husband gets into.  We have so many jokes about being in the septic business and thought about zany catch phrases to use in promoting the business.

I think what’s really important though is the dedication Silas has to his customers.  He loves helping people.  He loves to solve problems.  He loves hands on work.  When he gets a service call or signs someone to a new contract he lights up.  When he gets home from a long day of inspections and repairs he is exhausted but is satisfied with his day.

                                    

Silas and Stephen truly desire to become partners with their customers and not simply service providers.  It’s easy to go out, do the work, send a bill, and move on.  They have a goal of educating homeowners, showing them ways to prolong the life of their system, and being available for them.  They want to know that their customers are satisfied with them and they strive for that.

I am proud of Silas and how far he has come; he started knowing nothing about the industry and now has his own business in it.  I hope that you are fortunate enough to have Clear Septic as your monitoring and maintenance provider!

                                        

Stay tuned for more blogs coming soon!

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